SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Make Up n Nail Arts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I absolutely recommend this store and will order again! Good day!
That is a really good price for . Glad I found this store.
thanks! I ordered about 2 weeks ago and it's already arrived. Quality is as described. Will order again.
was pleasantly surprised with the order
Buying in this store was a decision of the month :)
I acquired the parcel in six days and I couldn't be more joyous! It occurred very solid. I had never met something like this until that day. I'm so fortunate I paid attention to it though, because it is stunning! Now this is believably my best-loved item and major amazement that I have had from shopping online. If I could rate this product greater than 5 stars, I would. I'm sure I'll continue to love it.
with or without a discount is freat value for money
is cool. you won't be disappointed!
Good quality! Looks exactly as on pictures!
discount is a good offer available in this webstore
a decent quality for the price
Very well made !
happy with the purchase of ! a great deal
Very satisfied with the purchase. There were some difficulties with delivery, but the store is responsible and everything was resolved. Well packed, qualitatively made, nice to hold in hands. I did not understand whether there is an ultrasound or not, but it cleans the pores well, I'm very happy, I do cold hydrization at home. In general, as for home care will go.
The goods came, everything is fine, it works .. Instruction sorry not in Russian language, and so everything is fine
The parcel reached a month and a half, although I made an order from Russia, judging by the reviews, this device comes faster, but the store sent it from China. In the case, three times already tried the device, the charging was enough, the device did not discharge, it has 4 modes with different kinds of vibration. I use one mode as I have quite sensitive skin. I mainly use it for cleaning my nose and chin, I think that the device copes well with its task, black dots are removing. I reduce the estimate in a long time of delivery.
Packed in a duel, but the box is slightly damaged. All as described. I came with my marriage. The attachment around the blade flew out. Opened dispute
Thank you so much! The order was made on 29.12.2020 despite the holiday was delivered on 05.01.2021 by courier! Delivery from Moscow to the Nizhny Novgorod region. Very pleasant to appearance, before it was another model. By the way, the plate is more pleasant compared to the previous one is not so sharp. The instruction is not Russian, but you can find everything on the Internet. There is a cord, but without a block. And this is also not scary there is the most ordinary USB connector. If anyone is thinking about ordering or not? Definitely yes these things work! Maybe not as a cosmetologist, but 100 times better than all Scarba! I repeat once again this second device was the first presented (it did not fall well), but I really do not have this thing in home care! By the way, this one is more budget, but I liked it more!
26.12.20 ordered came 31.12.20 very fast delivery. The quality is good not flimsy. For home care will go. For cosmetology is weak. The store sent the goods quickly. In the kit there is no fork, all as described. Thank you!
The products arrived long before good weather, expectations have been met. Thank you
I have not used it yet, but everything has come safely. Delivery a little longer than promised. But I write it off for Christmas house :)
The goods came surprisingly quickly, I did not even believe at first and opened a dispute, but I brought the courier to the door. It came in a box, it works, several modes, I'll add a review later. The only thing that confused this short cord and without a plug, I what is it from the computer to include)))?
The order is made by 6.12 and 8 .12 was delivered by courier Moscow very fast delivery. The device is very convenient and the result is visible after the first application.
Fast delivery on Friday at 10 PM ordered, Sunday morning called said they can deliver, I moved it to Monday. In general, not bad, today 9.12.2020 used the second time, the child became a little better face. A little confused that the blade was in the divorce. Confused that after minutes the other turns off (it is possible to sit down the battery). Later I will write additional. Feedback.
Very cool product. 10 out 10!!